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# Exclude/Include Products

> Control which products appear in your feed exports from the self-managed Exclude/Include Products workspace — search and select products, exclude or re-include them, preview the impact per export, publish, and manage the rules you've created.

Exclude/Include Products is a self-managed workspace that lets you exclude products from your feed exports, or bring previously excluded products back, in real time. You search for the products you want, choose whether to exclude or include them in a channel export, preview exactly what will change, and publish, all in one place.

This guide walks through how the workflow works, how to see what's blocking a product from an export, how to manage the rules you've created, and how to escalate to support when needed. Most of it you can do yourself. A Support Specialist is available if you'd rather have the team handle it.

## Open the workspace

You can reach the workspace from the FeedSupport Portal by selecting the Exclude/Include Products tile, or directly from the Workspace tab on your Data Page.

### Select the Exclude/Include Products tile

On the [FeedSupport Portal](/product/account/feedsupport-portal) home screen, find **Exclude/Include Products** under **Popular** and select it. It sits alongside other self-managed tiles like Custom Labels and Google/Bing Promotions. This opens the Feedonomics workspaces launch page with the Workflow already set to Exclude/Include Products, so you don't need to pick a mode yourself.

![The FeedSupport ticket topics page with the Exclude/Include Products tile highlighted in the Popular section.](/_fern-img/7ccbd2de0241058fca2f1ad89f5bfc193c83c57829c54c6c8b03a27358337a5c.webp)

### Select the account and store

Choose the Account and Store name (the database) you want to work in. If you only have access to one account or database, it's chosen for you automatically.

![The Feedonomics workspaces launch page with the workflow set to Exclude/include products, an Account field, a Store name dropdown, a Next button, and a Need support? link.](/_fern-img/27446ca709f731f901934ecff4f7279429683e41607ca5b25bf54b569263f714.webp)

### Launch the workspace

Select **Next**.

> **Skip the FeedSupport Portal**
>
> If you're already on your Data Page, open the **Workspace** tab and select **Exclude/Include Products** as the workflow. The Workspace tab is only available on the **General Export** page. It does not appear on the raw data page or on an individual export-specific page.

![The Data Page with the Workspace tab open and a Select a workflow panel listing Exclude/include products, Custom labels, A/B testing, and Google & Microsoft promotions.](/_fern-img/5022b278b71558eca624c4637edae3d0a1f193b51440c6cdce882d5efa18c610.webp)

## The five-step workflow

Every change follows the same pattern whether you're excluding or including products. Only the action in the second step changes.

You might exclude products to stay compliant in a regulated category (like alcohol, CBD, or supplements), pull items that are out of stock or on promotional hold, or meet a channel's own restrictions on certain product types. Google, for example, doesn't allow gift cards or digital products in Shopping ads, and Amazon has its own list of restricted categories and gated brands that vary by marketplace.

You might include products to get a new launch live on your channels within minutes instead of waiting on the next sync, spotlight best sellers for an active campaign, or take more direct control over what shows up on your channels without opening a ticket.

| Step                   | What you do                                                                                 |
| ---------------------- | ------------------------------------------------------------------------------------------- |
| **1. Search & select** | Find target products by SKU list, attribute filter, or if/then rule.                        |
| **2. Attach action**   | Choose Exclude or Include, scope it to the right export(s), and set an optional expiration. |
| **3. Draft**           | Your changes enter a draft state. Nothing is live yet.                                      |
| **4. Review**          | Preview the impact per export, with before/after counts.                                    |
| **5. Publish**         | Confirm per export. Publish immediately or wait until the next scheduled run.               |

> **Where rules live**
>
> Nothing here builds a new transformer. Transformers are rules that tell the platform how to transform, filter, and optimize product data. Exclude/Include rules function like an export-if condition at the export level, but they aren't listed in the Transformers tab or inside the Export If conditions themselves. You find and manage them in the **Manage Rules** tab of the workspace. On the export details page, under Exclusion settings, a **Rules** field lists any exclusion rules tied to that export, and selecting a rule takes you straight to it in Manage Rules.

## Exclude products

Excluding removes matching products from one or more exports by creating a named rule.

### Identify the products

Paste a SKU list, use an attribute filter (brand, category, price, and so on), or write an if/then condition. You can paste a list of SKUs directly into the search filter instead of building filters one by one.

![The Exclude tab in the workspace, with filters for price greater than 100 and product\_category equal to Jackets, 500 matching products selected in the table, and the Exclusion rule name, Products to exclude, Exports, and optional Start/Expiration date fields open on the right.](/_fern-img/9fb6e287f4ee9bce071976e91ac4ccf17bde5aaf28e7e5dca700d4a5a53b673b.webp)

### Confirm the criteria

Check that the criteria shown back to you match what you intended to exclude.

### Name the rule and choose exports

Give the rule a name and choose which export(s) it applies to. The **Push export when changes are published** toggle controls what happens when you save:

* **On**: the export runs immediately with your changes as soon as you select **Save Changes**.
* **Off** (default): your changes are saved, but the export won't run until its next scheduled cycle. You can check when that is on the **Exports List** page.

### Set start and expiration dates (optional)

Set a start date and an expiration date so the exclusion cleans itself up automatically. When a rule expires, it's turned off rather than deleted, so the rule and its history stay available if you need to reference it later.

Start and expiration dates take effect at midnight US Eastern Time on the date selected. If you need the rule to start or end at a specific time of day, submit a support ticket instead of using the date fields.

![The Exclude panel with the rule name Low margin, 440 products to exclude, Google US, Google UK, and Meta US selected as exports, and start and expiration dates set.](/_fern-img/919037a7e9e6a40b171c415b2e8f9645a472f17b4553b4595cd868be58abc8ba.webp)

### Preview the change

Use the review changes panel to see the current count, new count, and change for every export before anything goes live. The count of products to be excluded updates live as you adjust your search filters or manually check and uncheck rows.

![The Review changes panel stating 440 products will be excluded from 3 exports for the Low margin rule, with a table of Google US, Google UK, and Meta US showing current, new, and change counts.](/_fern-img/d1ac2484a81cc70acc3b3157d516dfb403667d38b39a1a0b56c11d0afed83343.webp)

### Publish

Publishing triggers the appropriate export(s) right away if you selected that option.

> **Saving is not the same as exporting**
>
> Turning the **Push export when changes are published** toggle on means both happen at once: the moment you select Save Changes, your export runs too. Leaving it off (the default) means your changes are saved, but you'll need to wait for the export's next scheduled run before your products actually update.

## Include products

Including reintroduces products by creating an exception to the exclusion rules already in place. You don't need to track down and disable each rule individually.

### Review current status

Some products may be excluded in certain exports and included in others. The table shows each product's current status across every export you've selected.

![The Include tab with 5,000 products selected and an export status column for Amazon, eBay, and Google, each showing Excluded, alongside the Products to include and Exports fields.](/_fern-img/97fb130b804e704e435e5ac33563a83fc136eae779b8d1cf110be96256d23965.webp)

### Narrow your list

Filter with a SKU list or search query. Hover over an Excluded status to see exactly which rule is blocking it. Hovering surfaces the specific exclusion rule by name, like "Low margin," so you know what you're about to override before you include the product.

![An Exclusion rules tooltip over an Excluded status cell naming the rule responsible, Low margin.](/_fern-img/23792a6b0174b82905ea20774ababe4d7a15b8c980e9a79bddfc107007c91dbf.webp)

### Select the exports

Choose the export(s) you want to reintroduce the products to. The table updates to show current status for each one.

### Preview the change

Preview the before-and-after count for every export, plus the exact products affected, before anything goes live. If a product's status can't be changed, check whether it's blocked by an export configuration instead of an exclusion rule. See [See why a product is excluded](#see-why-a-product-is-excluded).

![The Include tab with a Cannot include tooltip explaining that an existing export configuration is excluding the product, with View in export and open a support ticket links, and the review panel showing 4 products will be included in 2 exports.](/_fern-img/ff7119b9bc4fb3b2dd23db9458f94280c4b8cd9258e8cca6612fcebf4ab55f41.webp)

### Publish

Publish immediately or on the export's next scheduled run. Once published, you'll see a confirmation with who made the change, when, and its ID, your record that it went live.

![A Success panel reading 4 products included in 2 exports, listing the user, date, and change ID, with a Back to Workflow tab button.](/_fern-img/614b49dd9f719cedfb0f2034bb6a959cf69bbfa185d029416fa325a854840655.webp)

## See why a product is excluded

If a product isn't showing up where you expect, the workspace shows a layered trace of everything currently affecting it. Not every red status can be cleared by including the product, though.

> **Export If conditions can't be overridden**
>
> If a product's status can't be changed, an **Export If** condition on the export itself is blocking it, not a rule you created. These are conditions set directly on the export (for example, requiring that price isn't blank), and they can be different for every export. Include can't override them. Use **View in export** to check the export's Exclusions settings, or open a FeedSupport ticket if you need help resolving it.

To investigate yourself:

### Open the export

Go to **Exports**, then select the export in question, the specific channel destination (for example, Google Shopping, Facebook, or Amazon), to open Export details.

### Find Exclusions settings

On the **Settings** tab, scroll down to **Exclusions** settings.

### Check the Export If field

This shows the condition blocking products on this export.

### Check the Rules field

Just below Export If, the **Rules** field lists any Exclude/Include rules you've applied to this export. Select a rule to jump straight to it in Manage Rules.

![The Exclusions settings section of an export: an Export if condition requiring the title to not contain a term and price to be non-empty, and a Rules field listing three exclusion rule chips.](/_fern-img/221dcab1f78974e2b2eb8d6cbae96f46d34b05c3d51e63e166959241436a8eff.webp)![The Settings tab of a Google Shopping export, scrolled to Exclusions settings, showing the Export if condition and a Rules field listing several exclusion rule chips.](/_fern-img/25f39696493245b3e28cad983dd4c8e029451d38f11697c4051de1acbd0938ef.webp)

## Manage rules

You can manage the exclusion rules you've created from the **Manage Rules** tab. There's no need to rebuild anything from scratch if plans change.

### Open Manage Rules

See every exclusion rule created for the database or export at a glance: active, paused, expired, or marked for deletion.

![The Manage rules tab listing four exclusion rules with their export counts and schedules, each with an on/off toggle, and one marked Expired.](/_fern-img/a6661b1cc823899f3017c4bd2e2395570fad0ab14c1266011f08d2d305643118.webp)

### Toggle a rule on or off

Expand a rule to see its full criteria and exports, and flip its toggle to preview the impact before you save.

![The Low margin rule expanded in Manage rules, showing its price and category criteria, the three exports it applies to, its schedule and history, and View rule, Edit rule, and Delete rule buttons.](/_fern-img/2d80edc3c4515887c47d08dbd1d4988eaeb6b546269f813c4a5b1c2038f52759.webp)

### Edit a rule

Editing reopens the rule pre-filled with its current products, exports, dates, and name. You're adjusting an existing rule, not writing a new query or building a transformer from scratch.

![The Editing rule panel with a note that changes are saved as a pending edit, and the products, rule name, exports, start date, and expiration date already filled in.](/_fern-img/8840a878f35c1e18af7c126f950f490c3e6b63019669d67d03e4a30b5c05c719.webp)

### Delete a rule

Delete a rule permanently when it's no longer needed. This is a deliberate, manual action. Deleting marks the rule for removal, and you can still undo it right up until you publish.

![The Manage rules review changes panel with the Low margin rule under Rules deleted marked Pending deletion, and other rules listed under Rules modified.](/_fern-img/833fbde27b412f89a2f4067b41212fdfb46148a4d0fe3c481774e910d953f8c1.webp)

> **Pending edits**
>
> Edits are saved as a pending change and only go live once you publish from Manage Rules. A rule that's been edited but not yet published shows a blue **Edited** tag in its top-right corner, so you can see at a glance which rules have pending changes. Every change here updates the draft immediately, so you always see the downstream impact before publishing.

## Publish changes

Once you've reviewed a draft, you decide when it goes live.

### Review the before/after counts

Check the current count, new count, and change for each destination.

### Choose when to publish

Publish the export immediately, or leave it to run on its next scheduled cycle (the default). When multiple rules change at once, the review panel groups everything, deleted, modified, and unchanged, with the same before/after table and a toggle to push the export now or wait for its next run.

![The Manage rules review changes panel grouping rules as deleted, unpaused, edited, and paused, above a table of exports with current, new, and change counts and a Push export when changes are published toggle.](/_fern-img/833fbde27b412f89a2f4067b41212fdfb46148a4d0fe3c481774e910d953f8c1.webp)

### Confirm

Publishing triggers the appropriate export(s) right away if selected. Once published, you'll see a confirmation that changes were made successfully.

![A Success panel reading 440 products excluded from 3 exports, listing the user, date, and change ID, with a Back to Workflow tab button.](/_fern-img/3bb55f25c9a6f6f7732fd56e3228eb418b7ea556d423c3e8e3b8a68288c533e0.webp)

## Get help

Most changes covered in this guide, such as excluding products, reintroducing them, and managing existing rules, can be done yourself directly in the workspace. If you hit something the workspace can't resolve, like a product still blocked by a destination requirement, a Support Specialist can pick it up from exactly where you left off.

### Select Need Support?

It's at the bottom of the workspace.

### Choose the kind of help you need

**I need a walkthrough** gives you guidance, then you continue yourself. **Hand off to specialist** means the team finishes it for you.

### Submit

Whatever you've already selected or drafted is stamped automatically into the resulting ticket, so you won't need to re-explain your request.

![The What kind of help do you need? dialog with two options, I need a walkthrough and Hand off to specialist, above a Need support? button.](/_fern-img/b5411ea895b00ca5e04f2050e8c010dd55a39bd087347227c1946ce885160753.webp)

#### [FeedSupport Portal](/product/account/feedsupport-portal)

Submit a request, check on open tickets, and find the Exclude/Include Products tile.

#### [User Access Control](/product/account/user-access-control)

Read+ access or higher is needed to make changes in this workspace. See who has it.

> **Note**
>
> This guide is a general reference. Specific steps or available options may vary slightly depending on your account setup.