FeedAMP Order Source API
Overview
The API allows marketplaces to:
- Place an order into a seller’s account in FeedAMP
- Query seller’s marketplace orders for fulfillment information
- Report validation errors for seller’s fulfillment information
- Update the marketplace’s status for an order
Expected Usage
- Marketplaces must place orders into the appropriate seller’s account using the PUT
/orders/{mp_order_number}endpoint. - Each order must have a valid marketplace state when being placed into or updated in FeedAMP:
- PENDING - Order is still awaiting payment or other finalization before being eligible for fulfillment
- AWAITING_SHIPMENT - Order has cleared payment and cancellation window, if any (e.g. ~30 minutes from purchase time), and requires fulfillment from the seller.
- SHIPPED - Order has all required fulfillment information from the seller and the marketplace considers the order complete.
- CANCELLED - Order has been cancelled by the marketplace AFTER having been placed into FeedAMP.
- Marketplaces must regularly poll the seller’s account to retrieve order fulfillment information, using a timely interval.
- Obtain info for a batch of orders by calling the GET
/ordersendpoint. For efficient searching, you can filter based on the last time the fulfillment was updated and/or by fulfillment status. - Obtain info for a single order by calling either the GET
/orders/{mp_order_number}or GET/orders/{mp_order_number}/fulfillmentsendpoint.
- Obtain info for a batch of orders by calling the GET
- If the marketplace finds issues with the seller’s fulfillment information for an order, the marketplace must report the appropriate error(s) for the order using the POST
/orders/{mp_order_number}/errorsendpoint. - When the marketplace has successfully processed all the fulfillments for an order, the order’s status must be updated to reflect the marketplace state (e.g. SHIPPED, CANCELLED) using the PUT
/orders/{mp_order_number}endpoint.
Authentication
Access to the API is granted by supplying a valid access token, associated with a seller’s account, in the Authorization header field of your requests.
To generate an access token, you will need a Client ID and Client Secret (provided by Feedonomics). You will also need a one-time-use authorization code returned to the callback url via the OAuth authorization process /authorization, or a valid refresh token obtained from the response to a previous call to POST /access_token.
To obtain the authorization code, the seller will need to Authorize access to their account in FeedAMP. The seller should be directed to the authorization url:
When the authorization is complete the seller will be redirected to:
When using a one-time authorization code, call the access token endpoint with the “authorization_code” grant type:
When using a refresh token, call the access token endpoint with the “refresh_token” grant type:
Access tokens expire after 1 hour. Refresh tokens expire after 1 year.